Many organizations exist to deal directly with issues related to homelessness (such as shelters, soup kitchens, etc.) – but many other organizations deal with those experiencing homelessness on a daily basis indirectly. Libraries, parks, coffeeshops, and more are regularly frequented by people experiencing homelessness, and the organizations or companies in charge of these spaces must determine policies on how to respond to the particular challenges this population represents. To help navigate these issues and effectively respond, staff training can be helpful. Training on how to recognize mental illness and respond, how to recognize common health issues, and how to direct them to needed services would all be helpful to staff interacting with people experiencing homelessness.
DESIGN PROGRAM POLICY
Diversion Training with Ed Boyte Hartford, Connecticut